Use Cases

Crisis Communication Skills Have Never Been More Vital

Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.

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Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

eBook
Decreasing Harassment — Methods That Work

Learn about what doesn't work to decrease harassment, and how Fluency Speak supports methods that are proven effective.

Decreasing Harassment eBook

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